The world we live in today is no longer sustainable. Time has come to start listening to our planet.
In the Fashion Industry, less than 20% of raw material leftovers are recycled, creating 750 millions of kg of leather to be disposed of every year in Italy. This entails pollution and considerably high management costs for companies.
Furthermore, leather productors themselves, such as artisans and small producers, do not have a digital culture that allows them to stand out on the market.
Zerow was born in April 2020, driven by the need to fight this and to change the values of a society based on waste.
At Zerow we love sharing experiences and knowledge and we don’t care about labels; Inclusivity is a fundamental aspect for a startup such as ours.
Our team members come from all over the world in order to build a young and dynamic reality that commonly shares values bound to social and environmental issues.
Our main goal, since the early stages, has been promoting digitalisation of small businesses by providing a platform through which supporting artisans into online selling, while concurrently promoting the values of circular economy.
Circular networking has appeared as a practice for established companies, but insufficient attention has been given to the artisans and small businesses who can benefit from it.
Zerow is a platform for exchanging materials, knowledge and skills to reuse and recapture the value of formerly disposed materials.
Our goal is to create a broad and diverse community able to find better innovative solutions to recover waste and transform them into valuable, ecological and sellable products.
These products will belong to the accessories, clothing, and furniture categories and they will be co-designed with artisans thus leveraging their competencies and experience and benefiting the local economy.
shipping in 72h
compensated in CO2
Shipping time and costs depending on the product you are going to purchase especially if it is a product that is made to order.
We honor return requests made within 14 days after receiving the original purchase.
Zerow accepts returns of unworn, unwashed, and undamaged items, with no signs of use, for refund. Please note that customized, personalized and exchanged products cannot be returned.
Returns must be packaged in the Zerow box, which must be securely sealed with adhesive tape. In case our box is no longer available, you may use another type of packaging suitable for the shipment of our items.
If the original order was below the 150€ threshold for free shipping the shipping fee will be excluded from the refund. If a partial return brings the total amount paid below 150€, the shipping amount will be deducted from the refund according to your local shipping rate.
Did you buy a bag and over time it got damaged ?
Offering aftercare, post-purchase services has always been a priority for Zerow, that’s why if some of the products you bought on our platform deteriorate or break, Zero’s team is ready to pick up, reset and send them back to you.
Possible refunds and exchanges will be processed within 14 working days upon the arrival into our warehouse.
It means that there is no stock for that particular product. It will be manufactured only once the order is placed. This helps the reduction of wasted materials and resources.
You can find the ‘Crafting time’ in the description of the product.
How long is the lead time for a made-to-order product ?
It depends on each brand. If you want to know the specific lead time contact us we’ll let you know as soon as we can !
Do you want to sell in our marketplace or need more information?
Zerolab stands for Zero Waste. We are a community of companies, artisans, designers and people who love sustainable products. We offer a marketplace where you can buy upcycled products and leftovers and a circular network made to connect companies and artisans for transforming waste into products.
Zerolab is part of the Ellen MacArthur Foundation community.
© ALL RIGHTS RESERVED Zerow srl Via Isaac Newton 104, 50018 Scandicci (FI) P.IVA 07138020487 firstname.lastname@example.org